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NOTE: The Japanese version can be found here

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In order to add a thumbnail, you must have an existing png or jpg you wish to add. Aspect Ratio is preferred to be 16:9 with a width of 720 pixels or less.

Setting thumbnails with ITunes

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  • Video files will not load if the video's format extension is not lowercase (IE ".mp4", not ".MP4")
  • Multiple USB sticks can cause video reading issues so it is recommended to only use a single drive that has been inserted before application start
  • If your video is playing back with no picture (but audio is still working), chances are you're attempting to play a video encoded with the Main H.264 profile. Re-encoding the video to the High profile will resolve most issues of this nature. Our ls-psvr-encoder application provides a streamlined way to ensure the proper profile is used on your videos without any visual quality loss. An alternative open source transcoder is Handbrake.
  • Videos should not contain "sbs", "ou" or any of the other phrases above unless they are intended to let the player know which type of video it should try and render.
  • Videos may not playback correctly if they do not include an audio channel. Even if your video is silent, make sure to encode the video with at least one audio channel. Other known issues include videos with multiple channels (3 or more) playing back with no audio. Please adhere to the audio specs for ideal audio formatting.
  • Currently all 3D videos are limited to the same standard mapping, meaning that "sbs", "lr", and "rl" are all equivalent during playback. Videos in "rl" format, (where the right eye texture is placed on the left and the left eye texture is placed on the right), is currently unsupported. Allowing for this flexibility is a feature we hope to implement soon in a coming update.
  • If you are formatting your drive on OSX (Mac), you will need to enable Master Boot Record (MBR), otherwise your videos may not show up
  • Sometimes formatting your drive on OSX can cause duplicate files on the application, this is a hidden meta file generated by OSX that ends up being recognized by the PS4. One of these is the actual video and can be played back where the other is not and will not load.